From start to finish I was treated with empathy, professionalism and everything was well communicated. I received frequent checks on my comprehension of my treatment and also my schedule. I regularly received communication for any changes, or to ensure that I knew how many sessions remained. The facility was calming and comfortable, easy to find and very welcoming. Marta was exceptional, explained very well the processes, the rationale behind them and the intended output/result. Marta allowed me to be very involved with my progress and treatment, but also respected when I felt I needed to stop. Marta helped me get to the crux of my issues in a controlled and supportive environment and provided tools for outside of the facility. I can't thank her enough for everything. I felt that she was very skilled and knowledgeable and this gave me a confidence in the treatment I received, alongside the regular praise and motivation from Marta.